Title

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New Accounts: Customer Service and Security
Product # MS210500

Know your customers before they open new accounts! Why is this person opening this type of account - at this institution and location? The first part of the question is customer service oriented and the latter part, security oriented. This manual covers the new account opening approach that can reveal vital information about the new customer, which can be profitable to the institution while at the same time producing facts that can help in judging whether the individual is an honest person or a con artist. Published 1997. 120 pages.

Regular price: $68.00              Association Member Discount Price: $44.00

Kidnapping and Extortion Security Package: Both titles
Product # MS214700

This two-volume set includes

·    Kidnapping and Extortion Security (103 pages)

·              Personal and Family Security (54 pages)

Regular price: $69.00             Association Member Discount Price: $49.00

Kidnapping and Extortion: Security
Product # MS214800

Kidnapping and Extortion Security, a manual for security officers, provides procedural guidelines and forms for developing a written kidnapping and extortion security program, including procedures for assessing the risk in a kidnap/hostage situation, handling kidnap/extortion telephone threats, preparing and delivering a ransom payment, and improving residential security. Published 1992.

Regular price: $45.00            Association Member Discount Price: $35.00

Kidnapping and Extortion: Personal and Family Security
Product # MS214900

The corresponding Personal and Family Security handbook, a guide for branch managers, officers, directors, and nonsecurity personnel, includes no-and low-cost security considerations and graphic illustrations for family security and home protection, and procedures to help family members recognize kidnap/extortion set-ups. Published 1992.

Regular price: $29.00             Association Member Discount Price: $19.00

The Security Officer's Handbook
Product # MS218000

Here is the ultimate resource for a security officer. The Security Officer's Handbook provides common-sense procedures for handling crimes and other emergency situations when they occur.
Bomb threats, burglary, robbery, check fraud, disaster recovery planning, emergency procedures, automated teller machine security concerns - all are covered from a security officer's perspective. You'll also learn more about other security concerns such as counterfeit currency, evacuation procedures, fingerprinting and criminal identification practices, polygraph use, kidnapping and extortion threats and much more. Published 1994. 264 Pages.

Regular price: $89.00            Association Member Discount Price: $59.00

Security Mini-Library Series: Robbery and Burglary
Product # MS218002

The topics covered and the subject matter contained in this text addresses many of the most asked questions at security seminars across the country. This handbook is topic specific and contains valuable guidance, and procedural considerations which should prove extremely useful for day-to-day operations or for training purposes. Revised 1998

Regular price: $30.00            Association Member Discount Price: $20.00

Security Mini-Library Series: Internal Bank Fraud
Product # MS218004

The topics covered and the subject matter contained in this text addresses many of the most asked questions at security seminars across the country. This handbook is topic specific and contains valuable guidance, and procedural considerations which should prove extremely useful for day-to-day operations or for training purposes. Revised 1998.

Regular price: $30.00            Association Member Discount Price: $20.00

Security Mini-Library Series: The Subtle Art of Interviewing and Interrogating
Product # MS218007

The topics covered and the subject matter contained in this text addresses many of the most asked questions at security seminars across the country. This handbook is topic specific and contains valuable guidance, and procedural considerations which should prove extremely useful for day-to-day operations or for training purposes. Revised 1998.

Regular price: $24.00            Association Member Discount Price: $16.00

Security Mini-Library Series: Larcenies and Distraction Scams
Product # MS218008

The topics covered and the subject matter contained in this text addresses many of the most asked questions at security seminars across the country. This handbook is topic specific and contains valuable guidance, and procedural considerations which should prove extremely useful for day-to-day operations or for training purposes. Revised 1998.

Regular price: $24.00            Association Member Discount Price: $16.00

Security Mini-Library Series
Product # MS218009

Includes all four titles

·    Robbery and Burglary (84 pages)

·    Internal Bank Fraud (80 pages)

·    The Subtle Art of Interviewing and Interrogating (56 pages)

·    Larcenies and Distraction Scams (48 pages)

Regular price: $70.00            Association Member Discount Price: $46.00

An Analysis of Security Officer Responsibilities Under the Bank Protection Act
Product # MS219100

Federal regulations hold the boards of directors of banks accountable for the security of their institution. An Analysis of Security Officer's Responsibilities Under the Bank Protection Act makes the task of complying with all provisions of the Bank Protection Act regulations, and, hence, fulfilling the responsibilities of bank boards of directors easier for security officers. With step-by-step explanation and sample procedures covering all federal requirements, this manual is invaluable to anyone in security, regardless of experience. It also contains a sample written security program and a sample written annual report to the board of directors that are both required by the federal regulators. Published 1992. 246 pages.

Regular price: $69.00            Association Member Discount Price: $49.00

A Case History Approach to Financial Institution Security
Product # MS219200

A Case History Approach to Financial Institution Security contains more than 450 case histories of over 20 types of crimes committed against banks, along with generally recommended crime prevention procedures. This comprehensive Bank Protection manual is based upon the philosophy that you can't prevent being a victim of a crime unless you know the crime exists and to be able to implement measures to prevent them. Published 1993. 536 pages.