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Know Your Customer - A Guide to Opening Accounts

Product # VO104000

When con artists obtain checks and deposit slips from opening a new account, they have licenses to steal. This video training guide takes the viewer step-by step through the new accounts opening process. It is based upon the dual rolls of the new account function, namely, customer service and security. It will show your employees the importance of friendly customer service and how to identify prospective customers before they become depositors, and it provides procedures that will enable your employees to "know your customer" for the purpose of avoiding fraud losses and preventing money laundering. Produced 1992. 31 minutes.